Celje is fast growing city with an old tradition, located in the middle of Slovenia. It is the centre of the Savinjska region in terms of development, business, economy, trade, culture, education, public administration, healthcare, sports, and fairs. It is aspiring to become a modern centre of high technology and an international university centre.

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Ljubljana is the political, cultural, scientific and university capital of Slovenia, as well as the scene of many international events. Ljubljana is large enough to have everything that other capitals do and at the same time small enough to show warmth and hospitality to every visitor.

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The underground world of the Postojna Caves was carved through the centuries by the River Pivka. The marvellous stalactites and stalagmites place these caves among the most beautiful in the world. To explore the caves you will ride an electric train and inside a guide will walk you through to explain the most interesting parts of the caves.

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General terms and conditions

General terms and conditions

1. EuroDogShow Hotel Reservation Online
These General Terms & Conditions are valid and obligatory for bookings made personally using the worldwide http://booking.komptur.com hotel reservation system for the period of EuroDogShow 2010 in Slovenia. These terms and conditions apply to all our services directly or indirectly made available online, by fax, email or by telephone. By accessing, browsing and using our website and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
Online hotel booking is limited up to six persons, which may be booked at once. Reservations of more than six persons are considered as group request and should be addressed to our mail: info@komptur.com. Bookings are binding once the details have been confirmed.

2. Booking
The website http://booking.komptur.com is online platform for hotels, which would like to advertise their rooms for reservation, and through which visitors to the website can make the reservations during EuroDogShow in Slovenia. From the point at which you make your reservation, we act solely as an intermediary between you and the hotel, transmitting the details of your reservation to the relevant hotel and sending you a confirmation email for and on behalf of the hotel. Rooms may not be passed on to third parties at prices higher than those specified. The transfer or sale of accommodation booked at the hotel is not permitted. In this case, the hotel may cancel the booking, especially if the guest made incorrect claims about the booking type or payment when selling the accommodation to a third party.

3. Contracts and payment
Contracts for the relevant services are concluded between users and Komptur through the reservation procedure. The room price is confirmed by Komptur and it is paid directly to Komptur for the services ordered. All rights and obligations arising from the hotel contract, especially any rights and obligations are determined in Slovene Civil Code, apply directly and exclusively between the person booking the room, Komptur and the chosen hotel.
Reservation confirmations are shown on the screen and can be printed out. They are also sent by e-mail. Due to technical reasons, Komptur cannot check if e-mail confirmations reach their intended destination. This does not affect the validity of bookings.

The information that we disclose is based on the information provided to us by the hotels. We will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each hotel remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on our website.
You are not allowed to re-sell und use, copy, display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.

Payment for the event EuroDogShow must be paid in advance.

DEPOSIT One night deposit for reservation has to be paid on the day of booking and is non-refundable !
FINAL PAYMENT The rest of the payment is to be made in advance at least 16 days prior to arrival.

IBAN NO: SI56 060000064856633
CREDIT CARD After starting on-line bookings MasterCard and Visa be accepted.

4. Hotel categories
Slovenia has independent internationally-recognized system of star ratings for hotels, which gives a non-binding impression of the quality of each hotel. The ratings of hotels are based on Slovenia hotel quality evaluation and self-assessments, made by the hotels. All additional information about or descriptions of hotels are based on statements by the hotels themselves.
Hotels have internal house rules and regulations which have to be respected by the guests. If any damage or similar inconvenience is caused during the stay in the hotel, the guest has to pay all the unexpected damages directly to the hotel. In case of noise, inappropriate behaviour of guests or his pets, hotel has the right to cancel the reservation and hospitality.

5. Prices
All prices on the http://booking.komptur.com are quoted per room per day including VAT and all state/city taxes – breakfast is sometimes included, sometimes not (mostly in the appartments not), unless stated differently on our website or the confirmation email. Price information is provided exclusively by the hotel. The total price is shown on the hotel description page before the booking is made.
During the EuroDogShow all hotels are looking for best prices according to huge demand. Sometimes cheaper rates are available at website for a specific stay - these rates made by hotels may carry special restrictions and conditions (last minute, non refundable…). Please check the room and rate details thoroughly for any such conditions prior to making your reservation.
Due to big event EuroDogShow 2010 the conditions in reservations are more restricted. Bookings are made at the cheapest current daily price available on the system for the chosen travel dates. According to the success of pre- bookings, last-minute, seasonal, weekend and special offers can be offered. Room prices quoted with a binding guarantee are guaranteed by the hotel for all reservations made.
If the guest fails to arrive by 6pm on the day of check in, hotel can sell the room and the guest will then no longer have a right to stay at that hotel. If a guest cannot arrive before 6pm, he must notify the hotel directly of his expected arrival time and request confirmation from the hotel that it has received this information. Package deals and prices bound by certain conditions are subject to the individual hotel's cancellation conditions.

6. Privacy and data protection
We provide high standards and respects to your privacy. Data is not passed on for any other purpose. In addition, data is processed in accordance with the Slovene legal data protection regulations.

7. Changes and cancellations
Changes and cancellations should always be made through the http://booking.komptur.com hotel reservation system. The timeliness of changes and cancellations is determined primarily by the time at which Komptur or the relevant hotel is notified. If bookings are cancelled after the cancellation deadline, Komptur forwards the customer's message to the hotel. Hotels may also demand compensation for early departure.
Komptur has the right to cancel non-guaranteed reservations in individual cases if it cannot contact the user at the telephone number or e-mail provided. The guest will then no longer have a right to stay at that hotel. To avoid having bookings cancelled through suspicion of deliberate wrong booking, users are advised to make guaranteed bookings by providing their credit card number.

CANCELATION Up to 15th August 2010 full refound less one night deposit
Up to 30th August 2010 the charge is 30 % of acc. value
Up to 16th September 2010 the charge is 50 % of acc. value
After 16th September 2010 no refound

RESERVATION CHANGE Contact Komptur Celje
Mail: info@komptur.com
Reservation change fee: 30 EUR

8. Credit card
Komptur require credit card details in order to guarantee your reservation. We have to inform you that your credit card may be pre-authorized or charged (sometimes without any option for refund) upon reservation and confirmation of the booking. Please check the room details thoroughly for any such conditions prior to making your reservation.
In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse.

9. Confirmation and voucher
By completing your booking, you will be charged for one night deposit. After that you will receive an email, giving you information on your destination and providing you with certain information.
The rest of the payment is to be made in advance at least 16 days prior to arrival. After full payment you will get the voucher for hotel by email. The services agreed and paid in the booking has to be provided by the hotel. All additional services, damage or other changed items have to be settled between guest and hotel directly. Any property damage, or other (direct, indirect, special) damages, injury, death, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, negligence, non-performance, misrepresentations, strict liability by or attributable to the hotel including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

10. Disclaimer
We shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect of our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

11. Miscellaneous
These terms and conditions of our services shall be governed by and construed in accordance with Slovene law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Celje, Slovenia.

komptur.com © 2010 | tel: 03 490 01 25 | GSM: 051 336 090 | fax: 03 490 01 27 | info@komptur.com | General terms and conditions